Chat~ConneXion immediately engages visitors on your web site, turning browsers into clients 7 days a week, 24 hours a day. Online consumers are generally some of the most impatient and demanding around. They expect answers right away when they’re only as quick as their computer’s Internet connection and processor speed. Our average Agent~ConneXion Realtor sees an 10-15 additional clients each month with Chat~ConneXion. Consumers use live chat during all aspects of the customer life cycle from researching, buying, to selling.
Chat~ConneXion makes it possible for you to answer questions, interact and solve problems at unprecedented speeds. It also gives you vital information about how consumers were directed to your site, how long they’ve been there and where they committed to buy or decided to bail, giving you new insight into what’s working with your website and what’s not.
Why use a live chat program?
- Bounce Rates: Stop the Shop with Live Web Chat. Approximately 90% of consumer research a neighborhood or community, or browse online listings before hiring a Realtor.
- Live Chat Usage is Exploding: Instant messaging is the fastest growing means of communication in the world. 22% of Internet Retailers have Live Chat and 60% plan on adding it.
- Makes Passive Websites Interactive: Client~ConneXion Turns Visitors into Customers! ™ “Just Browsing” web visitors make the leap to “Interacting Shoppers” with an Auto-Greet Feature and the ability to “Chat Live Now” on every page.
- Serious Buyers: 65% of Web Ups generally purchase within two weeks, 25% typically buy with in 72 hrs, and the remaining 10% close within 30 days. This is drastically lower than the average “internet lead” generated through the “Contact Us” form on dealership websites that have a purchase cycle 42-67 days.